Lawsuits Filed Against Las Vegas Resorts Over Bedbug Infestations

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A hotel room with pest control notices highlighting cleanliness and guest safety

News Summary

Three lawsuits have been filed against MGM Resorts and Treasure Island in Las Vegas due to bedbug infestations in hotel rooms. Guests reported painful bites and inadequate responses from hotel management. The plaintiffs include individuals from different states who faced severe discomfort and health issues after their stays. Allegations against the hotels include gross negligence and a failure to maintain sanitary conditions, leading to future concerns regarding pest control and guest safety in the hospitality industry.

Las Vegas – Three lawsuits were filed in Clark County District Court last month against two Las Vegas Strip resorts, MGM Resorts and Treasure Island, regarding bedbug infestations in hotel rooms. The legal actions stem from the experiences of several guests who reported suffering from painful and itchy bites during their stays at the Luxor Hotel and Casino as well as at Treasure Island.

The plaintiffs include Briana McKenzie from Washington state, and Courtney and Stephen Gully from Illinois, who stayed at the Luxor, and Teresa Bruce from California, who stayed at Treasure Island. All guests alleged experiencing severe discomfort from bedbug bites, leading to numerous health issues and the necessity for additional medical treatment after returning home.

The Gullys stayed at the Luxor from June 7-10, 2024. They began noticing bites on June 8, which prompted them to alert hotel management. The hotel acknowledged the infestation but only refunded the resort fee without further compensation. Courtney Gully subsequently suffered a severe allergic reaction and had to be taken to a hospital via ambulance. Medical staff had to treat her in the hospital parking lot due to the presence of bedbugs in the hospital.

Briana McKenzie visited the Luxor from July 16-18, 2024, and reported experiencing painful and swollen bites after the hotel confirmed the presence of bedbugs. Meanwhile, Teresa Bruce’s stay at Treasure Island from June 20-24, 2024, also resulted in similar bedbug experiences. After switching rooms, she still continued to suffer from bites, and hotel management confirmed a bedbug presence in her new accommodations. Following her stay, Bruce was only provided with a follow-up card and was directed to a pharmacy for treatment cream, with no further action taken by the resort.

All plaintiffs expressed frustration over the inadequate responses from management regarding their claims. As a result, the lawsuits allege gross negligence and seek over $30,000 each in damages for expenses incurred and suffering endured. Claims against the resorts include vicarious liability, negligence, gross negligence, negligence per se, fraud, and violation of deceptive trade practices.

The law firm Morris, Sullivan, Leumkul & Turtzo is representing all plaintiffs in these lawsuits, which were filed on April 21. The complaints highlight the hotels’ alleged failure to maintain sanitary conditions that prevented bedbug infestations, putting guests at risk for health issues related to bites from the insects.

Although Luxor and Treasure Island have been informed of the legal actions, they have not provided immediate responses to requests for comments on the situation. As these lawsuits progress, they could bring further attention to the issue of pest control and guest safety within the hospitality industry, particularly affecting prominent Las Vegas hotels known for their large volumes of guests.

This legal matter underscores the necessary responsibility that hotel management must have in ensuring safe and clean environments for their patrons. With the allegations of negligence and repeated events, the focus will now shift onto how these resorts handle pest control issues in the future to prevent similar incidents from occurring.

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